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SOFAS
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BEDS
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FURNITURE
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SOFAS
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BEDS
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FURNITURE
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Service Enquiry
Product type
*
==Please select==
Sofa/Lounge
Bed/Mattress
Furniture
First name
*
Last name
*
Email address
*
Contact number
*
Order number
*
Date of purchase
*
Preferred contact method
*
Email
Phone
Product name
*
Reason for return
*
Faulty
21 Day Bed Guarantee
Other
Are you the original purchaser of this item from Big Save
*
Yes
No
What condition is this item in?
*
Daily use - Noticeable wear and tear
Occasional use - Minor wear and tear
Brand new - Never been used or opened
Is the product clean and free of stains?
*
Yes
No
Have animals been on the item?
*
Yes
No
Have you used any care product/s on this item?
*
Yes
No
If so, how often have they been used?
Description of issue
*
Surface Issue
Comfort Issue
Assembly Issue
Structural Issue
Motion Issue
Other Issue